General FAQs

At YMS, we’re committed to providing exceptional service and ensuring you have all the information you need. Whether you're a new customer or a long-time partner, we've compiled answers to the most frequently asked questions to make your experience as smooth and hassle-free as possible. Explore our FAQs to find quick and helpful responses to your inquiries.

1. Do pre-printed signs come with holes punched?

Pre-printed signs do not come with holes punched by default. However, we can punch holes on pre-printed signs at no additional cost to you.

2. What is the standard radius corner size?

Our standard radius corner size on pre-printed signage/MTO standard signs is 1-5/8". However, we offer various radius corner sizes to suit your needs.

3. What is standard hole size?

There is no standard hole size. The appropriate hole size depends on where you're mounting your sign. For example, if you're using a U-channel post, you should use a slotted hole that is 3/4" x 7/16".

4. Why can't I see prices online?

Want to see our prices? Become a member.
Once your application is approved by our team, you’ll gain access to product pricing directly on our website.

For custom-made items, pricing is still provided by request, just call or email us and we’ll be happy to assist.

We appreciate your interest and look forward to supporting your signage needs.

5. How can I get a quote for a custom made product?

You can request a quote through our website's Contact Us or Order section. Alternatively, you can request a quote by calling us at 416-242-2580 and speaking to our customer service team or by sending us an email at conatct@y-m-s.net. Our team will be happy to assist you with your request and answer any questions you may have.

6. Can I subscribe to receive your bi-weekly emails with offers and discounts?

To join our email list and receive updates from us, simply send a request to be added to our email list to our marketing team at mortuzar@y-m-s.net. We look forward to keeping you informed with our latest news and offers!

7. Do you custom print signs?

Yes, we are able to custom print signs! To get a quote, simply email contact@y-m-s.net with a picture or drawing of what you’re looking to have printed, along with details, quantity, size, material, material thickness, and any other specifications.

8. I have registered as a member, now what?

Welcome to our community! As a registered member, you will be able to:

Get notified when special discounts and promotions become available.
Have access to pricing.
Receive exclusive member-only offers and early access to new products.
Enjoy a streamlined checkout process with saved preferences.
Keep track of your orders and view your order history.

We’re thrilled to have you on board and look forward to serving you!